Satish MurthyJun 8, 20202 minAlphanumerics on Qualyon Voicebot over the PhoneAt many call centers, Inbound phone conversation often centers around checking status. And alphanumerics play a significant role....
Satish MurthyMay 27, 20203 minVoicebot vs Voicebot-Over-The-PhoneVoicebot is an AI-based interactive machine with which human-machine conversations are possible today. These voicebots are trained to...
Satish MurthyOct 3, 20191 minHindi NLU: Elegance in Giving and TakingWhile researching Natural Language Understanding (NLU) for Hindi a while back, I came across something that I found interesting....
Satish MurthyOct 3, 20192 minCase Study: Automated Marketing CallsHere are some statistics that might interest you from the Automated Marketing Calls made using Qualyon Outbounder. These calls were made...
Satish MurthyMay 21, 20192 minA Polyglot of a Voice BotQualyon Outbounder, which is a Voice Bot designed to make outbound phone calls, recently added the unique capability of being able to...
Satish MurthyDec 24, 20183 minOutbounder is not a DialerSales agents grind the phone lines day in and day out while skillfully establishing rapport and pushing their product. A Dialer is a...
Satish MurthyAug 21, 20183 minConversational Applications versus ChatbotsIt all began countless millennia ago with a Cognitive revolution when people adopted gestures and the spoken language to collaborate with...